My instagram account was hacked around * p.m. on October *nd. Someone logged into my ac...

GetHuman1263911's customer service issue with Instagram from October 2018

6 views | 15988 similar | 0 following
Help with my Instagram issue
First: share to improve GetHuman1263911's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1263911's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1263911 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1263911 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1263911 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1263911's own words
My instagram account was hacked around * p.m. on October *nd. Someone logged into my account, changed the password, and also changed the email connected to the account so that there is no way for me to reclaim my account. The account username was changed to @anaradifrances, and the profile picture was also changed to a photo of an unknown man. The hacker also made my account public, but has not deleted any of my posts or posted anything new. I have tried contacting Instagram* I told them about my issue and verified my identity but I have not yet received a response back. I am becoming extremely frustrated because my account has been in the hands of an unknown user for over ** hours now. Any help would be much appreciated.

GetHuman1263911 did not yet indicate what Instagram should do to make this right.

How GetHuman1263911 fixed the problem

We are waiting for GetHuman1263911 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1263911 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1263911
Oct 4th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 15988 others
0 customers following this


GetHuman1263911 started working on this issue
Oct 4th, 2018 7:13pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies