hello, *I’m Barbara and I'm writing from Italy. first:sorry for my English.*I know you...

GetHuman1312149's customer service issue with Instagram from October 2018

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Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1312149's own words
hello, *I’m Barbara and I'm writing from Italy. first:sorry for my English.*I know you are not instagram but I hope you can help me. *On ** september after a request to instagram, my profile @qdresscode has been hacked.*the hacker asked me ****$. *I have not pay and I made a report to policy.*then I started the procedure to reactivate my profile but the don’t recognize my Email, my name and my face.*Please help me to give me back my profile.
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Customer service issue
Reported by GetHuman1312149
Oct 10th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 16649 others
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GetHuman1312149 started working on this issue
Oct 10th, 2018 10:04pm