My account was hacked I have a screenshot of the username that the hacker changed & the...

GetHuman-januziil's customer service issue with Instagram from September 2018

15268 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman-januziil's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
Before contacting them, items GetHuman-januziil may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-januziil's own words
My account was hacked I have a screenshot of the username that the hacker changed & the email it provided...** I would like my Instagram account back I have so many followers I do not want to lose.**Please and thank you
GetHuman-januziil did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-januziil fixed the problem
We are waiting for GetHuman-januziil to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman-januziil fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-januziil
Sep 28th, 2018 - 2 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 15268 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-januziil started working on this issue
Sep 28th 11:34am