Hacked over a week ago Instagram sent * initial emails now nothing some **** is using m...

GetHuman1221783's customer service issue with Instagram from September 2018

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Help with my Instagram issue
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GetHuman1221783's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1221783 will want to follow the link below to head to their help center. We will check on GetHuman1221783 later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1221783's own words
Hacked over a week ago Instagram sent * initial emails now nothing some **** is using my pictures with their name surely this is fraud with out my permission the name on my account was estriana now it’s been changed to Kemaniangel seriously have these sad sad people got nothing better to do weirdos!!!
GetHuman1221783 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman1221783
Sep 28th, 2018 - 2 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 15262 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1221783 started working on this issue
Sep 28th 9:23am