My account has been hacked and taken over*My Instagram name is michellea****The image h...

GetHuman-mandrews's customer service issue with Instagram from September 2018

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GetHuman-mandrews's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mandrews will want to follow the link below to head to their help center. We will check on GetHuman-mandrews later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mandrews's own words
My account has been hacked and taken over*My Instagram name is michellea****The image has changed and my password has changed it's no longer linked to my Facebook account. *I did receive an email from you yesterday saying my password has changed but I replied back confirming I hadn't changed *it.
GetHuman-mandrews did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman-mandrews
Sep 28th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 15251 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-mandrews started working on this issue
Sep 28th 6:33am