So i just got a new phone and i signed into my main instagram account and noticed i cou...

GetHuman-jeffsgir's customer service issue with Instagram from September 2018

15242 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman-jeffsgir's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jeffsgir's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jeffsgir will want to follow the link below to head to their help center. We will check on GetHuman-jeffsgir later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jeffsgir may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-jeffsgir's own words
So i just got a new phone and i signed into my main instagram account and noticed i couldnt get to my cat's instagram because i had to sign in her account too so i had forgotten the password and asked it to send me a text (the only option i had since i dont have facebook) and i never got the text so now i cant reset the password and get into my cat's account.
GetHuman-jeffsgir did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-jeffsgir fixed the problem
We are waiting for GetHuman-jeffsgir to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman-jeffsgir fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jeffsgir
Sep 28th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 4 customers so far
Similar issue to 15242 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jeffsgir started working on this issue
Sep 28th 4:44am