After having issues on my Instagram account, I logged out of my account and was unable...
GetHuman1220679's customer service issue with Instagram from September 2018
Help with my Instagram issue
The issue in GetHuman1220679's own words
After having issues on my Instagram account, I logged out of my account and was unable to log in to my account, or any account for that matter, on my device, an iPhone *, again. This has happened to me once before where I had to log into my account from a Facebook account, however, that did not work this time. I tried resetting my password, that did not work either. I eventually clicked to temporarily disable my account as a website said if I temporarily disabled my account for six hours and then logged in again, it would be fine. However, when I went to log in, I found that my account no longer existed. Therefore, I created a new one with my phone number and previous username, however I was unable to use my email. After trying to sign in to that account on my device the same ways I had tried with the previous account, they did not work. I eventually reset my device in attempt to resolve my issue, however, that did not help. I am completely out of ideas and I have no clue as to why this issue is occurring.
GetHuman1220679 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman1220679 fixed the problem
We are waiting for GetHuman1220679 to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.