I am the current Youth Pastor at Medway Church. Our youth group goes by the name "Medwa...

GetHuman-mattberr's customer service issue with Instagram from September 2018

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The issue in GetHuman-mattberr's own words
I am the current Youth Pastor at Medway Church. Our youth group goes by the name "Medway Students." We are trying to make a Youth Group Instagram Account with that username. However, our previous youth pastor Jim Coppersmith made the Instagram account. I reached out to him and he wants to help us in whatever way he can. However, he said that he does not have access to the email that he set up his account with because it was a "Medway Church email address." Therefore, he doesn't know how to reset the account password so that we can use it. I wanted to see if there was any way that you could help us recover this account? He's willing to help in whatever way possible although I would rather not have to bother him much more because he is no longer on staff there. We would greatly appreciate any help that you could grant us. Thanks so much for your time.**Matt Berry*(***) ***-****
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Customer service issue
Reported by GetHuman-mattberr
Sep 27th, 2018 - 3 mons ago
I have an issue with Instagram too
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Sep 27th 11:49pm