I had recently upgraded my phone and when all my apps were loaded into my new phone, I...

GetHuman1220348's customer service issue with Instagram from September 2018

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Help with my Instagram issue
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GetHuman1220348's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1220348 will want to follow the link below to head to their help center. We will check on GetHuman1220348 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1220348 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1220348's own words
I had recently upgraded my phone and when all my apps were loaded into my new phone, I noticed not all my accounts were in there. I’m unable to login to username: emilywikoff**My email address is *****@***.com **Phone number: ***-***-******It’s my personal Instagram account and I haven’t been able to get on since I got the new phone. I need to change my password. IG sends my “change password” link to some random email that is not mine so I’m unable to get into my account.
GetHuman1220348 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman1220348
Sep 27th, 2018 - 18d ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 15219 others
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Timeline
GetHuman1220348 started working on this issue
Sep 27th 11:17pm