I had recently upgraded my phone and when all my apps were loaded into my new phone, I...

GetHuman1220348's customer service issue with Instagram from September 2018

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Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1220348's own words
I had recently upgraded my phone and when all my apps were loaded into my new phone, I noticed not all my accounts were in there. I’m unable to login to username: emilywikoff**My email address is *****@***.com **Phone number: ***-***-******It’s my personal Instagram account and I haven’t been able to get on since I got the new phone. I need to change my password. IG sends my “change password” link to some random email that is not mine so I’m unable to get into my account.
GetHuman1220348 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman1220348
Sep 27th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 15219 others
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GetHuman1220348 started working on this issue
Sep 27th 11:17pm