Hi**I have several IG accounts * for business and one personal and t* of them share the...

GetHuman1216799's customer service issue with Instagram from September 2018

2 views | 15131 similar | 0 following
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The issue in GetHuman1216799's own words
Hi**I have several IG accounts * for business and one personal and t* of them share the same email address but different username... this morning I woke to several email address changes from my personal IG account ... I have tried resetting it but whoever has hacked it has managed to change my email address and username... my phone number is associated with all accounts, so when I put my phone number in and follow the links it just takes me to my business account.**It now says my username does not exist. My profile is this one **https:**www.instagram.com*erich****colby***username has been changed to erich***colby and it was jengemious which you can still see as the name in the description...**You can also see in the footer below my acc has our company website which is gemious ltd as per my footer below.**I can email you pictures of me and my kids that would match the photos on my profile, I can take pictures of my house also on my profile and my dog.***Please, please help me!**BW

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Instagram

Customer service issue
Reported by GetHuman1216799
Sep 27th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 15131 others
0 customers following this

Timeline

GetHuman1216799 started working on this issue
Sep 27th, 2018 10:14am

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