Hi**I have several IG accounts * for business and one personal and t* of them share the...

GetHuman1216799's customer service issue with Instagram from September 2018

2 views | 15131 similar | 0 following
Help with my Instagram issue
First: share to improve GetHuman1216799's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1216799 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1216799's own words
Hi**I have several IG accounts * for business and one personal and t* of them share the same email address but different username... this morning I woke to several email address changes from my personal IG account ... I have tried resetting it but whoever has hacked it has managed to change my email address and username... my phone number is associated with all accounts, so when I put my phone number in and follow the links it just takes me to my business account.**It now says my username does not exist. My profile is this one **https:**www.instagram.com*erich****colby***username has been changed to erich***colby and it was jengemious which you can still see as the name in the description...**You can also see in the footer below my acc has our company website which is gemious ltd as per my footer below.**I can email you pictures of me and my kids that would match the photos on my profile, I can take pictures of my house also on my profile and my dog.***Please, please help me!**BW

GetHuman1216799 did not yet indicate what Instagram should do to make this right.

How GetHuman1216799 fixed the problem

We are waiting for GetHuman1216799 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1216799 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1216799
Sep 27th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 15131 others
0 customers following this


GetHuman1216799 started working on this issue
Sep 27th, 2018 10:14am

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers