Me and another person have each other blocked. Somehow when I blocked the person they w...
GetHuman-rajanees's customer service issue with Instagram from September 2018
Help with my Instagram issue
First: share to improve GetHuman-rajanees's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rajanees's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rajanees will want to follow the link below to head to their help center. We will check on GetHuman-rajanees later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rajanees may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-rajanees's own words
Me and another person have each other blocked. Somehow when I blocked the person they were able to block me as well, which normally would not happen seeing as the blocked person should not be able to view the profile of the person blocking them. Since then we have both tried to unblock each other, but with no success. When I click on that person's name in my blocked list it only shows a blank page and not the option to unblock them. How do we undo this double block?
GetHuman-rajanees did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-rajanees fixed the problem
We are waiting for GetHuman-rajanees to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.