My name is Kerri Ciullo and my username is botanicalbunny. Early this morning my accoun...

GetHuman-kerriciu's customer service issue with Instagram from September 2018

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Help with my Instagram issue
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The issue in GetHuman-kerriciu's own words
My name is Kerri Ciullo and my username is botanicalbunny. Early this morning my account was hacked and my username, password, and profile pictures have been changed and I cannot get back into the account. I had a friend screenshot my page with the new username of the hacker that is: “Malanius Romina “. I have over **,*** followers on my business account and I’m very worried about getting this issued rectified as my personal information is on my business profile.
GetHuman-kerriciu did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-kerriciu
Sep 25th, 2018 - 4 mons ago
I have an issue with Instagram too
Not resolved
Seen by 10 customers so far
Similar issue to 14913 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-kerriciu started working on this issue
Sep 25th, 2018 5:39pm
GetHuman-kerriciu shared this issue with friends on Facebook
Sep 25th, 2018 5:50pm