Dear Sir, the account of my wife's Instagram with id "adelehchitgarchari" is hacked fr...

GetHuman-yasserr's customer service issue with Instagram from October 2018

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The issue in GetHuman-yasserr's own words
Dear Sir, the account of my wife's Instagram with id "adelehchitgarchari" is hacked from last night until now, today unfortunately we found that the hacker is requested a money from her followers that can be seen in attached photoes. now we are worried about publish private photos and also Internet scams. Please guid us about the solution way. thanks a lot and looking forward for your kind response.
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Instagram

Customer service issue
Reported by GetHuman-yasserr
Oct 10th, 2018 - a mon ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
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GetHuman-yasserr started working on this issue
Oct 10th 7:40pm