I woke up to my Instagram hacked last week. The username was changed as was the passwor...

GetHuman1171899's customer service issue with Instagram from September 2018

2 views
 | 
14308 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman1171899's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1171899's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1171899 will want to follow the link below to head to their help center. We will check on GetHuman1171899 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1171899 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1171899's own words
I woke up to my Instagram hacked last week. The username was changed as was the password and email for the account. I reported the account from my other Instagram account (finsta) and so it was deleted. Now, when I try to create a new account, no matter what username or phone number or email I associate with the account, it will not work and says that I have violated terms. I just want to make a new account but I’m not able to.
GetHuman1171899 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman1171899 fixed the problem
We are waiting for GetHuman1171899 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman1171899 fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman1171899
Sep 20th, 2018 - 6 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 14308 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1171899 started working on this issue
Sep 20th, 2018 5:48pm