Hello, I have a Instagram account with the same name as a store that has legal rights f...

GetHuman-sharipov's customer service issue with Instagram from September 2018

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Help with my Instagram issue
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GetHuman-sharipov's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sharipov will want to follow the link below to head to their help center. We will check on GetHuman-sharipov later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sharipov may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-sharipov's own words
Hello, I have a Instagram account with the same name as a store that has legal rights for the name, due to their request my Instagram store page has been blocked. I have contacted them and let them know I am willing to rename the store completely (online page) yet they have not taken any action. May my account be unblocked please and renamed fully?! I have photos and information on the page that isn’t saved and I really need them.
GetHuman-sharipov did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman-sharipov
Sep 19th, 2018 - 6 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-sharipov started working on this issue
Sep 19th, 2018 9:11am