my daughters instagram account has been stolen. somebody has changed her password and p...

GetHuman-jordynh's customer service issue with Instagram from September 2018

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my daughters instagram account has been stolen. somebody has changed her password and phone number that the account was set up with. she cant reset the password because they changed the email address it goes to now, and they changed the phone number as well so now the texting code is going to them as well* how can someone change all that and not have gotten into her email*? i feel unsafe with my daughters info stolen,,it has her highschool she goes to, her phone number, her pictures, our home address..please get back to us on how to get this restored. thanks. her email is *****@***.com ** her account that is hijacked is itsheska ..her name is jordyn..
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Instagram

Customer service issue
Reported by GetHuman-jordynh
Sep 19th, 2018 - 6 mons ago
I have an issue with Instagram too
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-jordynh started working on this issue
Sep 19th, 2018 1:11am