Hi my name is Daniela Feijoo. My Instagram account got hacked, it’s just a regular acco...

GetHuman1043516's customer service issue with Instagram from August 2018

Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1043516's own words
Hi my name is Daniela Feijoo. My Instagram account got hacked, it’s just a regular account and I have no idea what happened. I’m very upset and super distressed. My old username used to be daniela** and the hacker changed it to gavidwynpaige. They changed the email so I cannot reset the password and there’s no way to log back in. Please please please help me, I’m so desperate I don’t know what to do. Please call me at ** (***) ***-**** or email me at *****@***.com I really really want my account back, so so bad. **Sent from my iPhone
GetHuman1043516 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman1043516
Aug 27th, 2018 - 4 mons ago
I have an issue with Instagram too
Fixed
Seen by 4 customers so far
Similar issue to 11225 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1043516 started working on this issue
Aug 27th 8:28pm
GetHuman1043516 indicated the issue is not fixed yet.
Aug 28th 9:28pm