Hi my account had been hacked several times in the last few months but today I cannot g...

GetHuman1042829's customer service issue with Instagram from August 2018

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Help with my Instagram issue
First: share to improve GetHuman1042829's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1042829's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1042829 will want to follow the link below to head to their help center. We will check on GetHuman1042829 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1042829 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1042829's own words
Hi my account had been hacked several times in the last few months but today I cannot get the access back as the email address must have been changed. I have no idea why someone would want to hack my account but am very concerned as it is mainly photographs of my children.*Please help me get my account back!*My mobile phone number is still receiving the codes via Facebook but nothing else via email etc. Nothing works. Please help.*My Account is: *https:**www.instagram.com*sarahjhargreavesxx
GetHuman1042829 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman1042829
Aug 27th, 2018 - 4 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 11213 others
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Timeline
GetHuman1042829 started working on this issue
Aug 27th 6:21pm