My account was hacked and someone changed my user name and profile picture. I received...

GetHuman-sbelton's customer service issue with Instagram from August 2018

Help with my Instagram issue
The issue in GetHuman-sbelton's own words
My account was hacked and someone changed my user name and profile picture. I received a notification that I had logged out of my instagram and I hadn't! Now I can't log back in. My original account was susanbelton, now my login says joburige and the profile picture is not mine! All of the pictures in the account are mine, though! I created a new account, but I really want my pictures in my old account.
GetHuman-sbelton did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-sbelton
Aug 27th, 2018 - 4 mons ago
I have an issue with Instagram too
Fixed
Seen by 12 customers so far
Similar issue to 11170 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-sbelton started working on this issue
Aug 27th 12:34pm
GetHuman-sbelton indicated the issue is not fixed yet.
Aug 27th 1:46pm
GetHuman-sbelton indicated the issue is not fixed yet.
Aug 27th 1:50pm
GetHuman-sbelton indicated the issue is not fixed yet.
Aug 27th 5:11pm
GetHuman-sbelton indicated the issue is not fixed yet.
Aug 27th 5:14pm
GetHuman-sbelton indicated the issue is not fixed yet.
Aug 27th 10:00pm
GetHuman-sbelton indicated the issue is not fixed yet.
Aug 27th 10:45pm
GetHuman-sbelton indicated the issue is not fixed yet.
Aug 27th 10:46pm
GetHuman-sbelton indicated the issue is not fixed yet.
Aug 27th 10:48pm
GetHuman-sbelton indicated the issue is not fixed yet.
Aug 28th 2:15pm
GetHuman-sbelton indicated the issue is not fixed yet.
Aug 28th 2:19pm