I have a small, personal account called “gracevgunder”. I post pictures of myself and m...

GetHuman-gracevgu's customer service issue with Instagram from August 2018

Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-gracevgu's own words
I have a small, personal account called “gracevgunder”. I post pictures of myself and my friends. I have never impersonated anyone else on my account, so when one day, my account randomly gets deactivated for “pretending to be someone else”, I don’t even know what to do. I have contacted Instagram many times, but it’s almost a month later and I’ve had no success. I would really appreciate it if Instagram could help me get my personal account back.
GetHuman-gracevgu did not yet indicate what Instagram should do to make this right.
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How GetHuman-gracevgu fixed the problem
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Instagram

Customer service issue
Reported by GetHuman-gracevgu
Aug 26th, 2018 - 4 mons ago
I have an issue with Instagram too
Fixed
Seen by 10 customers so far
Similar issue to 11102 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-gracevgu started working on this issue
Aug 26th 4:29pm
GetHuman-gracevgu shared this issue with others over email
Aug 26th 4:31pm
GetHuman-gracevgu indicated the issue is not fixed yet.
Aug 26th 8:25pm
GetHuman-gracevgu indicated the issue is not fixed yet.
Aug 26th 8:25pm
GetHuman-gracevgu indicated the issue is not fixed yet.
Aug 26th 8:26pm
GetHuman-gracevgu indicated the issue is not fixed yet.
Aug 29th 8:03pm
GetHuman-gracevgu indicated the issue is not fixed yet.
Sep 1st 7:41pm