I’m emailing on behalf of my friend Ashley. Someone hacked her account. The posts indic...

GetHuman1036688's customer service issue with Instagram from August 2018

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0 following
Help with my Instagram issue
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GetHuman1036688's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1036688 will want to follow the link below to head to their help center. We will check on GetHuman1036688 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1036688 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1036688's own words
I’m emailing on behalf of my friend Ashley. Someone hacked her account. The posts indicate it’s someone associated with her ex who is serving time for physically attacking her. I have a screenshot of the username and such. Her email to contact her with is A*****@***.com . She’s a blogger and built herself to **k followers. Please help her gain her account back. They deleted almost all of her content. In the “how would you like Instagram to email you” I’m leaving my email as a back up
GetHuman1036688 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman1036688
Aug 25th, 2018 - 4 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 11028 others
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GetHuman1036688 started working on this issue
Aug 25th 10:03pm