My instagram account was hacked. The username used to be mollybaggy and the email was...
GetHuman-mollybag's customer service issue with Instagram from August 2018
Help with my Instagram issue
The issue in GetHuman-mollybag's own words
My instagram account was hacked. The username used to be mollybaggy and the email was *****@***.com. The hacker changed the email, password, phone number, and the username to gholbilvisabel. The account is still active and instagram has stopped responding to the reports I send in to the help center. I have been dealing with this for two weeks. I've read that it's possible to send in a picture to verify that the account is mine, but I have had no luck finding where to do that.
GetHuman-mollybag did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-mollybag fixed the problem
We are waiting for GetHuman-mollybag to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.