My instagram was hacked and my account was locked. I was unable to obtain access to the...

GetHuman1027817's customer service issue with Instagram from August 2018

13 views | 10785 similar | 0 following
Help with my Instagram issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1027817's own words
My instagram was hacked and my account was locked. I was unable to obtain access to the email it was linked to through AOL. I sent an email requesting reset through messenger on Facebook - to Instagram. I received an email with a code and a request to send a photo of myself with the code. I did that. My friend also attempted to submit a request because I could not access the get help page that Instagram references. I received an additional email that a request was sent through another account and apparently Instagram didn’t like that. I have waited well over a week. **Then I was able to finally access my AOL email. I have received emails regarding the password reset link, but not the code itself. The issue is that I do not have the code to unlock my password reset and instagram.

GetHuman1027817 did not yet indicate what Instagram should do to make this right.

How GetHuman1027817 fixed the problem

We are waiting for GetHuman1027817 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1027817 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1027817
Aug 23rd, 2018 - 3 years ago
Seen by 13 customers so far
Similar issue to 10785 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account


GetHuman1027817 started working on this issue
Aug 23rd, 2018 4:16pm
GetHuman1027817 indicated the issue is not fixed yet.
Aug 23rd, 2018 5:51pm
GetHuman1027817 indicated the issue is not fixed yet.
Aug 24th, 2018 5:31pm

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians