I have been out of rehab for a short period of time. Mobility problems. Use a wheel c...

GetHuman-indijs's customer service issue with Instagram from August 2018

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The issue in GetHuman-indijs's own words
I have been out of rehab for a short period of time. Mobility problems. Use a wheel chair mostly. I thought this service would great. I ordered beef and chicken. Of course, ordered other items to bring amount up to over $**. Well after cut off time for ordering I was notified "out of stock" for beef and chicken and onions. I opted for * yellow onions to replace our of stock chopped onions. Didn't get them. I took advantage of the * hour delivery as my cubbard was bare. Too late to order a replacement for my very much wanted rotessri chicken. Would not let me substitute chuck ground beef, but was charged for it but didn't get it. Since the chicken I wanted was not available and I could not order a different kind of chicken I was dissappointed that Had no meat. Even for spaghetti and no onions even though at one time the exchange from chopped onions to * yellow onions was listed. No ground beef..no onions...no chicken and I paid a fee for delivery. Now, I have to with much discomfort and pain get in my car and go to another store and get some meat. Very bad experience. I was going to tip the delivery person in cash. He didn't even set the items inside the door so the ants and mosquitoes would not get into some of the items. Evidently this service is not for disabled senior citizens. Even a young hunger able bodied person would be quite inconvenienced by this kind of service. Remove the charge for the ground beef or deliver the rotessri chicken and the ground chuck I initially ordered and bring the * yellow onions onions I ordered. Thank you. Jayne Simpkins, **** Stillmeadow Drive, Indianapolis, IN. Tele * ***-***-****. I tip if it is deserved !

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Customer service issue
Reported by GetHuman-indijs
Aug 23rd, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 10781 others
0 customers following this


GetHuman-indijs started working on this issue
Aug 23rd, 2018 4:03pm