Hi I've wrote to you guys for * days my promblem is that my email on my Instagram page...

GetHuman-wetlatin's customer service issue with Instagram from August 2018

Help with my Instagram issue
The issue in GetHuman-wetlatin's own words
Hi I've wrote to you guys for * days my promblem is that my email on my Instagram page is not the one I have I think someone changed my email I can restart my password but then it say put in the * SECERTY code but when they send the code it's going to what ever email they put. I cant get it for nothing no matter how many times u send the code it's going to a wrong email. I sent my picture with the code you sent me n all. You keep sending me the link to reset my password but then it say put the code ya sent me but I'm not receiving it because it's going somewhere else can you please help me
GetHuman-wetlatin did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-wetlatin
Aug 22nd, 2018 - a mon ago
I have an issue with Instagram too
Fixed
Seen by 11 customers so far
Similar issue to 10584 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-wetlatin started working on this issue
Aug 22nd 3:36am
GetHuman-wetlatin indicated the issue is not fixed yet.
Aug 23rd 4:47am
GetHuman-wetlatin indicated the issue is not fixed yet.
Aug 23rd 4:49am
GetHuman-wetlatin indicated the issue is not fixed yet.
Aug 23rd 7:14pm
GetHuman-wetlatin indicated the issue is not fixed yet.
Aug 25th 4:27pm
GetHuman-wetlatin indicated the issue is not fixed yet.
Aug 25th 4:28pm
GetHuman-wetlatin indicated the issue is not fixed yet.
Aug 26th 5:20pm
GetHuman-wetlatin indicated the issue is not fixed yet.
Aug 26th 5:21pm
GetHuman-wetlatin indicated the issue is not fixed yet.
Aug 26th 5:22pm
GetHuman-wetlatin indicated the issue is not fixed yet.
Aug 27th 8:00pm