My instagram account for years is tamaramoore**. On August **, when I went to open ins...

GetHuman-jaytamar's customer service issue with Instagram from August 2018

Help with my Instagram issue
The issue in GetHuman-jaytamar's own words
My instagram account for years is tamaramoore**. On August **, when I went to open instagram on my IOS it told me to log-in. I couldn't log in. hadn't had to in forever and my friends discovered my account name was now under a dazanbailee (Dazan Bailee). Its all my content and my followers etc...and when trying to recover - Instagram now attaches an whole new account to me. tamaramoore**. empty and brand new. I want MY old account and content back. tamaramoore** (Tamara Moore). I could never find an email that said, your Instagram email or username has been changed for tamaramoore** so I could reverse. the only emails I received on Aug ** were for tamaramoore**...HELP
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Instagram

Customer service issue
Reported by GetHuman-jaytamar
Aug 21st, 2018 - a mon ago
I have an issue with Instagram too
Fixed
Seen by 4 customers so far
Similar issue to 10558 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-jaytamar started working on this issue
Aug 21st 9:45pm
GetHuman-jaytamar indicated the issue is not fixed yet.
Aug 22nd 12:25am
GetHuman-jaytamar indicated the issue is not fixed yet.
Aug 23rd 6:25pm