Hello instagram,*I am emailing you wanting to report my account @huntersereday might ha...

GetHuman-seredayh's customer service issue with Instagram from August 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-seredayh's own words
Hello instagram,*I am emailing you wanting to report my account @huntersereday might have been hacked. When I opened the app on my phone it had told me the password has been changed and that i am logged out of my account (@huntersereday). So i proceeded to try to log in again despite my efforts i wasnt able to login, after this effort i tried to have it email me a password reset, but to my surprise it said that it emailed a password reset to the email @d********@m***.ru WHICH IS NOT MY EMAIL I don't know how this email is associated with my account, i did a little research and it appears that the ".ru" comes from russia. It makes me very uncomfortable knowing someone is on my account. please help me. im not sure what to do, please at least email me back to give me some counsel on the situation. **Thank You,*Hunter Sereday
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Instagram

Customer service issue
Reported by GetHuman-seredayh
Aug 16th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 7 customers so far
Similar issue to 9967 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-seredayh started working on this issue
Aug 16th, 2018 9:43pm
GetHuman-seredayh indicated the issue is not fixed yet.
Aug 20th, 2018 6:07pm
GetHuman-seredayh indicated the issue is not fixed yet.
Nov 30th, 2018 3:40am
GetHuman-seredayh indicated the issue is not fixed yet.
Nov 30th, 2018 3:49am
GetHuman-seredayh indicated the issue is not fixed yet.
Nov 30th, 2018 4:15am