I received this email -*******:*Instagram ******@***.com**To:******@***.com**Aug ** at...

GetHuman-tamisto's customer service issue with Instagram from August 2018

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Help with my Instagram issue
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The issue in GetHuman-tamisto's own words
I received this email -*******:*Instagram ******@***.com**To:******@***.com**Aug ** at **:** AM**Hi tami*stotts,**We detected some suspicious activity that suggests your Instagram account may have been compromised. Don't worry, we've taken measures to secure your account. As a result, we need you to reset your password, using the links below:**Reset your password using a web browser: https:**instagram.com*accounts*password*reset*confirm*n*wi***yp-*****d*be*b*a**e************a**a*?s*password*reset*email**If you have any problems accessing your account, please check the Instagram Help Center at http:**help.instagram.com*. For more tips on how to keep your account secure, check out http:**help.instagram.com*****************.**-The Instagram Team*When I click the link to reset the password it cannot find my username, email or phone number. I really would like to recover this account if possible since I have photos from before my mom passed away. Thank you in advance for your help.
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Instagram

Customer service issue
Reported by GetHuman-tamisto
Aug 15th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 23 customers so far
Similar issue to 9856 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-tamisto started working on this issue
Aug 15th, 2018 11:26pm
GetHuman-tamisto indicated the issue is not fixed yet.
Aug 16th, 2018 12:28am