MY INSTAGRAM ACCOUNT WAS HACKED- USER, PW AND EMAIL ALL CHANGED!!!!!

GetHuman-rshamah's customer service issue with Instagram from August 2018

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Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rshamah will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rshamah can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-rshamah's own words
My Instagram account was hacked. **Original user name was rachelshamah** a united states acct it was changed to Zulkimmeilani by a hacker from russia it looks like. Email associated with account was either *****@***.com or *****@***.com before someone changed that too.**For proof of my identity you can check your OWN companys facebook account https:**www.facebook.com*rachel.massreshamah to see many of the same images and that I am me.**I have sent MULTIPLE emails and requests. This is unacceptable. I want the account restored or at least taken down. I WILL NOT STOP EMAILING YOU UNTIL THIS IS DONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GetHuman-rshamah did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-rshamah
Aug 15th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 13 customers so far
Similar issue to 9804 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-rshamah started working on this issue
Aug 15th, 2018 4:07pm
GetHuman-rshamah shared this issue with friends on Facebook
Aug 15th, 2018 4:08pm
GetHuman-rshamah indicated the issue is not fixed yet.
Aug 15th, 2018 5:21pm
GetHuman-rshamah indicated the issue is not fixed yet.
Aug 16th, 2018 5:18pm
GetHuman-rshamah indicated the issue is not fixed yet.
Aug 16th, 2018 5:25pm