Thanks for contacting Instagram. In order to help you get back into your account, we'll...

GetHuman-riviof's customer service issue with Instagram from August 2018

9786 similar
0 following
Help with my Instagram issue
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If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-riviof's own words
Thanks for contacting Instagram. In order to help you get back into your account, we'll need the following information:***. A brief description of the issue you're experiencing, including the date you last had access to your account and how you lost access.**Date of the last acces on the account: ** August**I use the account for living **I have a lots of contacts very important for my life on the platform.**In the last few weeks I gained a lots of followers because vip and artists support and tag me for my creations.**I have received a lot of messagges in Direct that my account wasn’t used to recive.**I hope to help me.**Thank you***. The email address or mobile phone number you used to sign up for your account. If you signed up using your phone number, please also include your device type (example: iPhone, Android, iPad, Other).*******@***.com**** ***********iPhone ****. Any previous usernames you've had.**francescoriviera****I’m gonna send as well my personal documents
GetHuman-riviof did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-riviof
Aug 15th, 2018 - a yr ago
I have an issue with Instagram too
Seen by 18 customers so far
Similar issue to 9786 others
0 customers following this
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-riviof started working on this issue
Aug 15th, 2018 12:59pm
GetHuman-riviof indicated the issue is not fixed yet.
Aug 15th, 2018 2:00pm
GetHuman-riviof confirmed the issue is fixed. Hooray!
Aug 18th, 2018 3:55pm