Dear instagram ,**I am one of the user of instagram, I have an old account which contai...

GetHuman-annachin's customer service issue with Instagram from August 2018

9666 similar
0 following
Help with my Instagram issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-annachin's own words
Dear instagram ,**I am one of the user of instagram, I have an old account which contained a lot of private pictures and I want to delete this account. This account is created since I was about ** years old and I use my cousins's email as my user email.*However, I fail to log in to delete this account by myself because I already forgot the email account and password.I am wishing that instagram's support center can help me to delete the account because the account contain many private pictures to avoid be stolen for further offense.*I am desire to cooperate with you to verify the personal information in order to delete the account.The account is *annalove*sweet****Looking forward to your assistance.*Thank you.**By*Soh Chin Ying*User from Malaysia
GetHuman-annachin did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-annachin fixed the problem
We are waiting for GetHuman-annachin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-annachin fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-annachin
Aug 14th, 2018 - a yr ago
I have an issue with Instagram too
Seen by 6 customers so far
Similar issue to 9666 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-annachin started working on this issue
Aug 14th, 2018 9:24am
GetHuman-annachin indicated the issue is not fixed yet.
Aug 14th, 2018 12:25pm