Hello. My user name was chris*cuatroxxxx and my email was *****@***.com until yesterday...
GetHuman988660's customer service issue with Instagram from August 2018
Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman988660's own words
Hello. My user name was chris*cuatroxxxx and my email was *****@***.com until yesterday, when my email was changed (not by me) to *****@***.com, and my user name changed to bowieldalexa (also not by me). I got an email notifying me that my email was changed for my account, and I clicked the link to revert it, but they already changed the password! They somehow got my login and made me unable to take back my account. I can tell you my previous username, password, and email address. Just to clarify, by "hacked", I do not mean someone picking up my phone and getting on my app. I mean someone accesed my account over the network somehow. I gave nobody my login information, and the email it was changed to does not belong to anybody I know. Please help me get my account back.
GetHuman988660 did not yet indicate what Instagram should do to make this right.
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