Hello. My user name was chris*cuatroxxxx and my email was *****@***.com until yesterday...

GetHuman988660's customer service issue with Instagram from August 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman988660's own words
Hello. My user name was chris*cuatroxxxx and my email was *****@***.com until yesterday, when my email was changed (not by me) to *****@***.com, and my user name changed to bowieldalexa (also not by me). I got an email notifying me that my email was changed for my account, and I clicked the link to revert it, but they already changed the password! They somehow got my login and made me unable to take back my account. I can tell you my previous username, password, and email address. Just to clarify, by "hacked", I do not mean someone picking up my phone and getting on my app. I mean someone accesed my account over the network somehow. I gave nobody my login information, and the email it was changed to does not belong to anybody I know. Please help me get my account back.
GetHuman988660 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman988660
Aug 14th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 9644 others
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GetHuman988660 started working on this issue
Aug 14th, 2018 1:06am