My instagram account was hacked. The person who hacked it changed the username, email a...

GetHuman986106's customer service issue with Instagram from August 2018

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9573 similar
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0 following
Help with my Instagram issue
GetHuman986106's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman986106 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman986106 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman986106's own words
My instagram account was hacked. The person who hacked it changed the username, email and password. I have no way to access it and all my personal stuff is still there.
GetHuman986106 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman986106 fixed the problem
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Instagram

Customer service issue
Reported by GetHuman986106
Aug 13th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 67 customers so far
Similar issue to 9573 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman986106 started working on this issue
Aug 13th, 2018 4:48pm
GetHuman986106 indicated the issue is not fixed yet.
Aug 13th, 2018 6:04pm