Hello my name is Trevion Moore my instagram @tre*klub*tre was hacked and all of my log...

GetHuman-tremoore's customer service issue with Instagram from August 2018

Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tremoore's own words
log in ... Hello my name is Trevion Moore my instagram @tre*klub*tre was hacked and all of my log in information was changed. The username was changed to https:**www.instagram.com*miradwynhunter*I am now unable to log into my account and I did not receive email stating that my information was changed. I have photos of myself proof of identity and my Facebook page that is linked to Instagram account and can provide any other proof needed to confirm identity
This frustrating because they emailed me back saying the problem was resolved yet i still do not have access to my profile and the page is still up and running and i have no clue what the hacker is doing with profile, i have even had followers on mine on page report page to try to help but still nothing has been done and i have received no other response.
They could resolve issue by blocking out hacker, or giving me someway to reclaim profile
I have an issue with Instagram too
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Instagram

instagram
Customer service issue
Reported by GetHuman-tremoore
Aug 13th, 2018 - 7 mons ago
I have an issue with Instagram too
Fixed
Seen by 13 customers so far
Similar issue to 9560 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-tremoore started working on this issue
Aug 13th, 2018 3:27pm
GetHuman-tremoore indicated the issue is not fixed yet.
Aug 13th, 2018 5:03pm
GetHuman-tremoore indicated the issue is not fixed yet.
Aug 13th, 2018 6:20pm
GetHuman-tremoore indicated the issue is not fixed yet.
Aug 14th, 2018 10:37pm
GetHuman-tremoore indicated the issue is not fixed yet.
Aug 14th, 2018 10:48pm
GetHuman-tremoore indicated the issue is not fixed yet.
Aug 14th, 2018 10:49pm
GetHuman-tremoore indicated the issue is not fixed yet.
Aug 15th, 2018 1:01am
GetHuman-tremoore indicated the issue is not fixed yet.
Aug 16th, 2018 4:42pm
GetHuman-tremoore indicated the issue is not fixed yet.
Aug 16th, 2018 11:20pm
GetHuman-tremoore indicated the issue is not fixed yet.
Aug 31st, 2018 2:18am
GetHuman-tremoore indicated the issue is not fixed yet.
Aug 31st, 2018 7:33pm