Locked out, Rest link timed out, lost baby pictures

GetHuman-aynsleyo's customer service issue with Instagram from August 2018

11 views
 | 
9549 similar
 | 
0 following
Help with my Instagram issue
GetHuman-aynsleyo's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aynsleyo will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-aynsleyo can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-aynsleyo's own words
I was simply trying to log in and couldn't at all! Finally found an email from them but by then the link didn't work anymore ... I received a friend request yesterday morning from someone I thought I knew. IG recognized it as suspicious activity and locked down my account. They did send me an email with a password reset link.. However I didn't check my email until the reset link timed out. I cannot get in at all and have tried multiple times.
Some of those pictures are the only ones I have of my third baby due to a corrupted computer hard drive. Fixing this issues is proving to be incredibly hard especially since its next to impossible to get into contact with Instagram.
Contacting me in some fashion and recovering that account
* years
I have gone to the help center multiple times and event filled out a problem form that supposedly was sent to them.
I have an issue with Instagram too
How GetHuman-aynsleyo fixed the problem
We are waiting for GetHuman-aynsleyo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-aynsleyo fixes it.
This email address isn't valid

Instagram

Instagram
Customer service issue
Reported by GetHuman-aynsleyo
Aug 13th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 11 customers so far
Similar issue to 9549 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-aynsleyo started working on this issue
Aug 13th, 2018 2:52pm
GetHuman-aynsleyo indicated the issue is not fixed yet.
Aug 13th, 2018 2:54pm
GetHuman-aynsleyo indicated the issue is not fixed yet.
Aug 13th, 2018 3:53pm
GetHuman-aynsleyo indicated the issue is not fixed yet.
Aug 14th, 2018 11:49am
GetHuman-aynsleyo indicated the issue is not fixed yet.
Aug 14th, 2018 3:53pm
GetHuman-aynsleyo indicated the issue is not fixed yet.
Aug 15th, 2018 1:59pm
GetHuman-aynsleyo indicated the issue is not fixed yet.
Aug 18th, 2018 10:31am