Hi there. My instagram user name is sarahscapuano, but it used to be sarahschuyler for...
GetHuman984106's customer service issue with Instagram from August 2018
Help with my Instagram issue
GetHuman984106's next move: find and follow the right step-by-step guide.
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The issue in GetHuman984106's own words
Hi there. My instagram user name is sarahscapuano, but it used to be sarahschuyler for several years. I want to recover that old account name and use it in place of my current one. When I go to change the account name, it says sarahschuyler is not available even though there are no active accounts with that user name. Assuming no one else is using it, how can I get my old account sarahschuyler back?
GetHuman984106 did not yet indicate what Instagram should do to make this right.
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