I’m unable to use Instagram video calls in direct messages, it doesn’t give me the vide...
GetHuman-herronly's customer service issue with Instagram from August 2018
Help with my Instagram issue
The issue in GetHuman-herronly's own words
I’m unable to use Instagram video calls in direct messages, it doesn’t give me the video camera icon in the top right corner. There’s just an “i”. Everything is updated on my iPhone * so this is very frustrating as I cannot use this feature while everyone of my friends can without me. It shows there’s miss calls and current calls in the chat, but I don’t get the calls or the icon to join. I just would like this issue to be fixed as soon as possible because it’s been really bothering me that I don’t have the call icon which makes it unable to use the feature.
GetHuman-herronly did not yet indicate what Instagram should do to make this right.
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