I think my instagram account was hacked

GetHuman-zsofiasa's customer service issue with Instagram from August 2018

Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-zsofiasa's own words
Log in. ... Today I tried to log into my account and I didn't remember my password correctly so I tried to ask for an e-mail that helps get back into my account. (I used my pc for this try but I usually use my phone to instagram.) On the website a little note was appearing that said the e-mail was sent to an address I have never used or seen before. Since I have had this account I have never changed the e-mail address. I'm really afraid that my account has been hacked. I'm also scared if they might use informations of me or my pictures. I'd really need help to get my account back or if it is not possible, I'd be satisfied with it being deleted.**Thank you for t
Anyone who got into my account can use my informations and pictures.
I'd like to get my account back or get it deleted.
I have been using instagram for * years.
I have an issue with Instagram too
How GetHuman-zsofiasa fixed the problem
We are waiting for GetHuman-zsofiasa to fix the problem and share the solution with the rest of us customers.
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Instagram

Instagram
Customer service issue
Reported by GetHuman-zsofiasa
Aug 12th, 2018 - 7 mons ago
I have an issue with Instagram too
Fixed
Seen by 20 customers so far
Similar issue to 9437 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-zsofiasa started working on this issue
Aug 12th, 2018 6:18pm
GetHuman-zsofiasa indicated the issue is not fixed yet.
Aug 12th, 2018 7:19pm
GetHuman-zsofiasa indicated the issue is not fixed yet.
Aug 12th, 2018 7:24pm
GetHuman-zsofiasa indicated the issue is not fixed yet.
Aug 12th, 2018 7:24pm
GetHuman-zsofiasa indicated the issue is not fixed yet.
Aug 12th, 2018 7:24pm
GetHuman-zsofiasa indicated the issue is not fixed yet.
Aug 12th, 2018 7:25pm
GetHuman-zsofiasa indicated the issue is not fixed yet.
Aug 12th, 2018 7:31pm
GetHuman-zsofiasa indicated the issue is not fixed yet.
Aug 12th, 2018 7:52pm
GetHuman-zsofiasa indicated the issue is not fixed yet.
Aug 13th, 2018 7:20am
GetHuman-zsofiasa indicated the issue is not fixed yet.
Aug 13th, 2018 10:42am
GetHuman-zsofiasa indicated the issue is not fixed yet.
Aug 13th, 2018 8:34pm
GetHuman-zsofiasa indicated the issue is not fixed yet.
Aug 13th, 2018 8:34pm
GetHuman-zsofiasa indicated the issue is not fixed yet.
Aug 14th, 2018 5:51pm
GetHuman-zsofiasa indicated the issue is not fixed yet.
Aug 15th, 2018 7:39pm