Yesterday I tried to login to my account but I got an error that the username was chang...
GetHuman982189's customer service issue with Instagram from August 2018
Help with my Instagram issue
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What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
Before contacting them, items GetHuman982189 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman982189's own words
Yesterday I tried to login to my account but I got an error that the username was changed. Now my account no longer exists with my email, username, or phone number. The account is still accessible by my friends, but the username was changed to landathalice. My username was maryjlivesay. If landathalice is searched all my pictures come up. My account email was either *****@***.com or *****@***.com. (I can’t remember which I had it registered under). Please help me get access back to my account from the hacker.
GetHuman982189 did not yet indicate what Instagram should do to make this right.
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