My Instagram account, @dickenskatelyn was hacked earlier this week. The hacker changed...

GetHuman-kadicken's customer service issue with Instagram from August 2018

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0 following
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kadicken's own words
My Instagram account, @dickenskatelyn was hacked earlier this week. The hacker changed my username to @cerelacegreta, deleted my profile picture, email, password and my bio. I contacted instagram many times and nothing happened. Then the other day, i could no longer look up my hacked account and it just says "instagrammer". All I want is my account back with all my photos. I don't understand what is happening but I've loved using Instagram for years and this is all just very upsetting because all my photos are gone, and I no longer have them in my phone so I just want them back. Any help or advice on getting it back would be appreciated.
GetHuman-kadicken did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-kadicken
Aug 12th, 2018 - a yr ago
I have an issue with Instagram too
Seen by 4 customers so far
Similar issue to 9385 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-kadicken started working on this issue
Aug 12th, 2018 5:45am
GetHuman-kadicken indicated the issue is not fixed yet.
Aug 15th, 2018 10:30am