NOT FIXED* I will repost

GetHuman-jyoti_lo's customer service issue with Instagram from August 2018

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Help with my Instagram issue
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The issue in GetHuman-jyoti_lo's own words
Company Website: http:***umagic.com *Instagram: *sbest*store **I have just recently been sold a product that does not fit the description at all. The cost was a wapping £*** and was supposed to a state of the art drone. Well, at least the demo*advert videos show clearly one product, then when u click on the link to pay, it shows a similarly looking product. **Anyway, the item has just been received and is nothing what is shows or explains in the video. Nor does it come with the *k video camera or extra battery that I paid extra for. **I have tried all contact emails and links to approach the company and no emails or phone numbers are answerable or deliverable.**It’s fair for me to give you an opportunity to amend this issue… **May I know what protocol you have in place and what measures will be taken to getting a full refund. **Your sincerely Instagram name @dalotos
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Instagram

Customer service issue
Reported by GetHuman-jyoti_lo
Aug 12th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 4 customers so far
Similar issue to 9373 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-jyoti_lo started working on this issue
Aug 12th, 2018 2:39am
GetHuman-jyoti_lo indicated the issue is not fixed yet.
Aug 12th, 2018 2:50am