My account has been hacked on Instagram. The original username was annaconnell* but it...

GetHuman981210's customer service issue with Instagram from August 2018

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9367 similar
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0 following
Help with my Instagram issue
GetHuman981210's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman981210 will want to follow the link below to head to their help center. We will check on GetHuman981210 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman981210's own words
My account has been hacked on Instagram. The original username was annaconnell* but it has been changed to majasreyna. The email and password were also changed. The original email associated with the account was *****@***.com. Instagram won’t help me at all, and I really just need my account back with my original username.
GetHuman981210 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman981210
Aug 12th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 13 customers so far
Similar issue to 9367 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman981210 started working on this issue
Aug 12th, 2018 1:34am
GetHuman981210 indicated the issue is not fixed yet.
Aug 12th, 2018 1:35am
GetHuman981210 indicated the issue is not fixed yet.
Aug 12th, 2018 2:51am