The email I signed up with my Instagram account I have no longer got access to, I have...

GetHuman975391's customer service issue with Instagram from August 2018

27 views
 | 
9164 similar
 | 
1 following
Help with my Instagram issue
First: share to improve GetHuman975391's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman975391's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman975391 will want to follow the link below to head to their help center. We will check on GetHuman975391 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman975391 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman975391's own words
The email I signed up with my Instagram account I have no longer got access to, I have recently got onto my Instagram through my Facebook but when I went to change my email it wouldn’t work, and had made me logged out of my account where as I didn’t know my password because of the old email so I was to reset it. Now when I try to login through Facebook to get into my account it says ‘ if it’s your account you can log in if not you have to create a new account ‘ how do I get back onto my Instagram account through Facebook to reset my email and password????
GetHuman975391 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman975391 fixed the problem
We are waiting for GetHuman975391 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman975391 fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman975391
Aug 10th, 2018 - 7 mons ago
I have an issue with Instagram too
Not resolved
Seen by 27 customers so far
Similar issue to 9164 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman975391 started working on this issue
Aug 10th, 2018 3:18pm