I wanted to post a poll, or a question... something fun! I was very upset when it didn...

GetHuman-osayomor's customer service issue with Instagram from August 2018

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The issue in GetHuman-osayomor's own words
I wanted to post a poll, or a question... something fun! I was very upset when it didn’t work! ... I currently DO NOT have Instagram polls, emoji slide, or the new question update. My instagram has been like this for a while and is slow. I DO have all the other updates tho, just not the story ones. I have updated to every update, turned my phone off and back on, and uninstalled and reinstalled the app. Thanks in advance for your help!*g.cheers.***This is especially frustrating because I feel left out and like I’ve been shorted something on instagram even yhough I’ve had and instagram a while. People who just joined Instagram have these update and I don’t.*Instagram could make this right by either fixing it (very quickly) on their end, or giving me STEP BY STEP INSTRUCTIONS THAT ARE GURANTEED TO WORK!*I’ve been a customer for over a year and a half and I expected to be treated like every other customer. People who just joined Instagram have this update and I don’t.*I have tried updating, multiple times, uninstalling and reinstalling, and shutting my phone off and back on!
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Instagram

Customer service issue
Reported by GetHuman-osayomor
Aug 9th, 2018 - 7 mons ago
I have an issue with Instagram too
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GetHuman-osayomor started working on this issue
Aug 9th, 2018 8:49pm