My account doesn’t work anymore. I can’t dm, post, comment, or like anything. It all ge...

GetHuman-butterab's customer service issue with Instagram from August 2018

Help with my Instagram issue
The issue in GetHuman-butterab's own words
My account doesn’t work anymore. I can’t dm, post, comment, or like anything. It all gets stored as information in another Instagram account. However, since all my followers (I don’t have many but still) are following my personal account and not the account all the information is being logged as, people are starting to get mad at me for not responding to dms. I can still see them I just can’t respond. This has been going on for a few months now where’s I just had to reboot instagram and everything would be fine for an hour or so. Now it’s completely unusable. I want to be able to talk to my online friends, please fix this. *Original ig: arielle*bun*Logging ig: humbleartist*now
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Customer service issue
Reported by GetHuman-butterab
Aug 9th, 2018 - 8 mons ago
I have an issue with Instagram too
Seen by 3 customers so far
Similar issue to 9054 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-butterab started working on this issue
Aug 9th, 2018 6:54pm
GetHuman-butterab indicated the issue is not fixed yet.
Aug 9th, 2018 9:25pm