My phone is not working so I tried to login to my instagram acct on another device and...

GetHuman-gialoui's customer service issue with Instagram from August 2018

8956 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman-gialoui's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gialoui's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gialoui will want to follow the link below to head to their help center. We will check on GetHuman-gialoui later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-gialoui may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-gialoui's own words
My phone is not working so I tried to login to my instagram acct on another device and it says we detected an unusual login attempt. It says they will send a security code to my email and I'm not receiving the email *I'm not even sure they have the right email because it's g******@yahoo*They don't ask for a phone number to send the code to*I've tried everything I have the right password so I don't understand
GetHuman-gialoui did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-gialoui fixed the problem
We are waiting for GetHuman-gialoui to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman-gialoui fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-gialoui
Aug 9th, 2018 - 7 mons ago
I have an issue with Instagram too
Not resolved
Seen by 8 customers so far
Similar issue to 8956 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-gialoui started working on this issue
Aug 9th, 2018 12:06am