Hi *not long ago i had a issue with hackers and taking my account and deleting it also...

GetHuman969326's customer service issue with Instagram from August 2018

Help with my Instagram issue
The issue in GetHuman969326's own words
Hi *not long ago i had a issue with hackers and taking my account and deleting it also messaging others and causing trouble with my husband and breaking into my husbands account also.... *now iam absolutely devastated that it’s happned again the account has been. opened password changed deleted now i no you gave it back to me last time with security measures so i would be so grateful and appreciative if one more time this could be done but also is there a way can work to help me keep my page safer all the photos are so meaning full and have also got family on the other side of the world australia so having instagram and all the stuff dms saved pics and that is so important would love it to be able to have it back but also for you to find a way to make it so no one can do this again as i made a new one not long ago and straight away it was taken over i’m not sure who is behind it but the feeling is my husbands ex she is blocked so don’t see how instagram is allowing her to hack *please help me*just once more so i can download the rest of my account data and save it **krystle hadley **username: Krystle*hadley
GetHuman969326 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman969326 fixed the problem
We are waiting for GetHuman969326 to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman969326
Aug 9th, 2018 - 7 mons ago
I have an issue with Instagram too
Fixed
Seen by 4 customers so far
Similar issue to 8968 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman969326 started working on this issue
Aug 9th, 2018 2:08am
GetHuman969326 indicated the issue is not fixed yet.
Aug 12th, 2018 4:23am