Hi *not long ago i had a issue with hackers and taking my account and deleting it also...

GetHuman969326's customer service issue with Instagram from August 2018

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Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman969326 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman969326 can let us know if they help or not.
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The issue in GetHuman969326's own words
Hi *not long ago i had a issue with hackers and taking my account and deleting it also messaging others and causing trouble with my husband and breaking into my husbands account also.... *now iam absolutely devastated that it’s happned again the account has been. opened password changed deleted now i no you gave it back to me last time with security measures so i would be so grateful and appreciative if one more time this could be done but also is there a way can work to help me keep my page safer all the photos are so meaning full and have also got family on the other side of the world australia so having instagram and all the stuff dms saved pics and that is so important would love it to be able to have it back but also for you to find a way to make it so no one can do this again as i made a new one not long ago and straight away it was taken over i’m not sure who is behind it but the feeling is my husbands ex she is blocked so don’t see how instagram is allowing her to hack *please help me*just once more so i can download the rest of my account data and save it **krystle hadley **username: Krystle*hadley

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Instagram

Customer service issue
Reported by GetHuman969326
Aug 9th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 8968 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman969326 started working on this issue
Aug 9th, 2018 2:08am
GetHuman969326 indicated the issue is not fixed yet.
Aug 12th, 2018 4:23am