Instagram a person hacked my account. There is now a persons name and picture that is n...

GetHuman948518's customer service issue with Instagram from August 2018

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8239 similar
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Help with my Instagram issue
GetHuman948518's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman948518 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman948518 can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman948518's own words
Instagram a person hacked my account. There is now a persons name and picture that is not mine on there. Account is @krisgothacker please email me *Or call ***-***-****
GetHuman948518 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman948518
Aug 3rd, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 33 customers so far
Similar issue to 8239 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman948518 started working on this issue
Aug 3rd, 2018 8:02pm
GetHuman948518 indicated the issue is not fixed yet.
Aug 3rd, 2018 9:23pm