Hi their, i had an account on instagram, with the username jwhetz*rocco, and the email...

GetHuman941850's customer service issue with Instagram from August 2018

Help with my Instagram issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman941850's own words
Hi their, i had an account on instagram, with the username jwhetz*rocco, and the email was *****@***.com, since trying to open the app thismorning it logged me out strait away, and would not let me log in, all the emails on my email account from instagram are gone, and the username and password to my account have been changed, the account is now called 'bandizelkiara' and the email accosiated with the account has been changed so their is no way for me to get my account back, i have photos on this account from ** years ago and would be very upset if they were to go, please help me get my account back,*kind regards, jack whetton**Mobile number:***********
GetHuman941850 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman941850
Aug 2nd, 2018 - 9 mons ago
I have an issue with Instagram too
Fixed
Seen by 12 customers so far
Similar issue to 8049 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman941850 started working on this issue
Aug 2nd, 2018 9:31am
GetHuman941850 indicated the issue is not fixed yet.
Aug 2nd, 2018 11:08am
GetHuman941850 indicated the issue is not fixed yet.
Aug 2nd, 2018 11:10am
GetHuman941850 indicated the issue is not fixed yet.
Aug 2nd, 2018 11:11am
GetHuman941850 indicated the issue is not fixed yet.
Aug 2nd, 2018 11:12am
GetHuman941850 indicated the issue is not fixed yet.
Aug 2nd, 2018 11:36am
GetHuman941850 indicated the issue is not fixed yet.
Aug 2nd, 2018 5:49pm
GetHuman941850 indicated the issue is not fixed yet.
Aug 2nd, 2018 5:51pm
GetHuman941850 indicated the issue is not fixed yet.
Aug 3rd, 2018 12:29pm