My Instagram account was hacked sometime early yesterday morning while I was still asle...
GetHuman-tateyhea's customer service issue with Instagram from July 2018
Help with my Instagram issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tateyhea's own words
My Instagram account was hacked sometime early yesterday morning while I was still asleep. The hacker changed my username, profile picture, password, and contact email, but photos of me are still on my account and I've had friends reach out to tell me that the hacker is relatively active. I have been monitoring my account from another account of mine to see if any further changes are made. I contacted Instagram yesterday around * a.m. They answered fairly quickly, telling me to send a photo of myself with strict instructions on how to do so. I did, and have been waiting for a response for close to ** hours. I want my account back! The handle is @njikaga now, but before it was hacked it was @samg****
GetHuman-tateyhea did not yet indicate what Instagram should do to make this right.
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